Customer Service Representative (Napa Area CA)

Napa, California, United States


As a data-driven, customer-first company, our Member Experience Specialists are some of the most important members of the team. First, our MXSs work directly with customers; helping them to solve problems, understand their wine tastes better, and just have an amazing human experience with wine. Second, our MXSs are the main voice in the company for helping us understand what the customers want; providing the whole team with data and opinions that make sure the customer is represented in all decision making. But finally, since we’re a startup, we look to this position as a source of growth within the company and the skills MXSs gain are applicable to practically any area of the business. If you’re passionate, hardworking, and insightful, we’ll help you build a career around the things you love doing.


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